Support
Answers to common questions. Still stuck? Write to us at contato@brunsolutions.com.br.
Why can't I send my pack to WhatsApp?
WhatsApp needs 3 to 30 stickers per pack, a pack name and an author, and at least one emoji on each sticker. The app tells you what's missing when you tap WhatsApp.
How do I use my stickers in iMessage?
Open a pack, tap iMessage, then in Messages tap the apps button (+) and choose Brun Stickers.
How do I add a pack to Telegram?
Open the pack and tap Telegram. Telegram opens so you can confirm and name the set.
How do I move my stickers to a new phone?
In Settings, tap Back up now and save the .zip file (Files, iCloud Drive, email…). On the new phone, open Settings → Restore backup and pick that file. Restoring replaces what's in the app. The app doesn't back up automatically, so make backups regularly and keep them somewhere safe.
Can I share an editable sticker or pack with a friend?
Yes. Share it as a .brunsticker or .brunpack file; opening it on a phone with Brun Stickers imports it.
How do I change my ad privacy choices?
Where the law requires it (for example in the EU, UK and some US states), Settings shows Privacy options, where you can review or withdraw your consent. On iPhone you can also turn off tracking in iOS Settings → Privacy & Security → Tracking.
Do you see my photos or stickers?
No. Background removal and everything else run on your phone, and nothing you create is sent to us.
Contact
We usually reply within a few days. Tell us your phone model and what you tried.
contato@brunsolutions.com.br